Our technology combined with our strategic approach towards amazing content is revolutionizing the interpretive tour. For decades the audio guide has been the standard in non human interpretive touring. Visitors search for a number on a wall, punch it into the audio guide and the appropriate story is told.
But the world has changed with the growth of the app powered smartphone market and traditional audio guides are today failing to deliver a satisfying visitor experience. Now tourism venues across the world are realising that they can implement a premium experience for their visitors through devices and supporting software that is smart enough to know exactly where a visitor is using location based technologies. It can then automatically deliver content, not just audio content but amazing video content, meaning stories can be told in a fashion never dreamed of.
Future Proof Your Investment
Our ZED1 Cloud Platform will not only future proof your e-interpretive investment but allow you to update content frequently and inexpensively. Your vGuide tour is kept current as technology changes. Both dedicated onsite devices and smartphone apps, and the content delivered through them, can be managed from the cloud.
Tour Delivery Platform
What solution is right for you?
vGuide - Our Dedicated On-site Device
An App - iPhone, Android, Blackberry, Windows Mobile 7
*features and functionality may vary on each platform
Read about the advantages each platform offers? Read Which Platform?
AccuLoc IO
User Friendly
Content Delivery
Indoors and outdoors, automatic location finding is the new standard in handheld tour experiences. The device is intelligent and accurate enough to know exactly where a visitor is and which piece of content should be delivered. Whether it's indoors looking at an artifact, or outdoors standing at an interpretive panel, the perfect combination of GPS and location beacons can be expertly tuned by our programmers and engineers to deliver an amazing experience.
Content Management Solution
Easily Update Your Tour
The Content Management system within the ZED1 Cloud Platform is both simple and powerful. Through an intuitive interface tour content can be updated in minutes, and delivers over the air to the handheld devices. It also allows for new trigger points to be added to existing tours.
Language Manager
Easily Add Languages Now or in the Future
Additional languages are easily added at any time after the tour content is translated. Upload to the platform and published for the next day.
Zones
Managing the Tour
Venues are divided into key zones. Each zone has its own content and functionality. Each zone has multiple hot spots which can be triggered by the user or automatically.
Platform Publishing
In Once, Out to Many Platforms
Publishing from the ZED1 Cloud Platform is a powerful means of creating an App for all major mobile platforms. Content creation and tour logic is done just the once and then adapted and published to the desired platform.
Geo-Analytics
Know Your Visitor
As a management tool the ZED1 Cloud Platform offers an unprecedented ability to use Geo-Analytics to learn more about the habits, traffic patterns and preferences of your visitors as the vGuide tracks everything from usage, to dwell times, to direct user comments.
Profiling
What the Visitor Wants
This uses several methods to establish a profile of an individual visitor allowing tour content to then be adapted specifically for their preferences.
Content Priority & Rewards
Determining which content is most popular and when it should be delivered. This feature allows a site to reward visitors for accessing the content, as well as then giving it a rating.
ViewCam AR
The horizon in your visitors’ hands
Using augmented reality a device can identify the key points of interest within a visitor’s view. With a touch of the screen, a story comes alive using engaging audio or video - it’s truly a premium level of interpretation.
VirtualView
Change the View
Poor weather becomes sunny, and night becomes day. Through the use of virtual reality your vGuide can change the view or help your visitor explore unreachable places.
IntelliQ
The Cure For Queues
If your venue experiences queuing longer than 15 minutes we can ease the pain with our IntelliQ module. IntelliQ helps your visitors assess wait times while delivering entertainment in the form of games and interpretive stories. IntelliQ is even powerful enough to vary the content offered based on the length of wait time.
Profiling
Each Visitor is an Individual
Some visitors are happy with a quick and entertaining story, others want in-depth knowledge. The Profiling module can assess the preferences of your visitor and adjust the depth of content offered.
Gaming
Discovery-Based Learning
Games offer an experiential discovery of any topic, engaging visitors young and old alike while they tour, queue or relax. Venues with an educational mandate can use games, quizzes, and even treasure hunts to immerse visitors in their experience.
Quiz / Survey
Instant Feedback
Quizzes can be created to enhance the educational component of your tour. Fun for kids and adults alike, this is an engaging way to re-enforce learning. Survey is a powerful way to automate the collection of visitor feedback. At the end of every tour the customer feedback is uploaded to the server and compiled into a customized report.
FunCam
Photo Magic
Your visitors will have fun with the vGuide camera and the ability to create unique photos that include virtual elements such as mascots, personalities, characters and historical figures. Then they can feed those photos to social sites, email the image to themselves or send to your on-site photo service for printing.
Tour Leader Control
Everyone Experiences the Story
Using a master control over the group’s vGuides, the leader determines the pace of the tour, triggering content when desired and self interpreting in between. The vGuide ensures each tour group member is able to clearly hear, see and enjoy the amazing interpretive content in their native language.
SponsorAd
Incremental Revenues
If your venue wants to earn incremental income from sponsors or advertisers, the SponsorAd engine allows banners and other sponsored content to be managed and delivered throughout the tour. Banners and content can be updated easily using the power of the ZED1 web-based publishing tools.
Event Publisher
Interact with Your Guest
If your venue offers visitors a choice of events during their visit, Event Publisher will allow you to publish alerts, take reservation or sell tickets. Imagine communicating individually with visitors about your events; the Lions will be fed in 30 minutes, or our restaurant is taking reservations for lunch. With the mapping functionality in place, the vGuide will even show them the way.
Assistive Listening
Assistive Listening uses the power of a smart device to visually communicate to visitors that cannot use the audio component of a device.